Key Account Manager

Date Posted: 13-07-2017 10:33 AM    Location: Penang, Pulau Pinang    Posted by: JP Search Sdn Bhd    Views: 426 times
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Description

Responsibilities:

• Responsible to ensure the key account is satisfied with the service/performance level of operations in each country.
• Work closely with each country’s operation and drive them to deliver agreed service levels.
• Develop new services, business expansion with existing key account/healthcare in Malaysia & Singapore and to other countries
• Responsible in developing standard performance measurements KPIs, processes, best practices in cooperation with the customer and our countries’ operations.
• Keep each country’s management informed and conform to regional contractual and KPIs consistency for that key account, working closely with chemical/pharma BU Head.
• To carry out analysis of each country’s current level of service to key account and recommend improvements/solutions to enhance customer’s experience across the region. Work jointly with countries’ operation teams on such recommendations.
• In tandem with point 4, develop GMP/GSP training programs to instill in operation staff thorough understanding of compliance to good storage/distribution practice within the pharmaceutical environment
• To monitor the financial performance of the key account through monthly analysis of the P&L
• To maintain regular, good and professional contacts & develop strong relationships with existing key accounts and potential customers
• Responsible for the renewal of key account contractual agreements
• Participates in new customer development projects/RFQs to develop sales and marketing skills
• Perform other job related tasks/projects as and when necessary or as requested by superior

Requirements:
• Candidate must possess at least a diploma, advanced/higher/graduate diploma, bachelor’s degree, post graduate diploma, professional degree, master’s degree, any field
• At least 6 year(s) of working experience in the related field is required for this position
• Preferably managers specializing in logistics/supply chain or equivalent


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Qualified or interested candidate, Kindly click apply below or email us a copy of your resume in MS Word format to: jpsearch.adv(a)gmail.com

Kindly indicate the following details in your resume:
1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

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